Privacy Policy

Information we collect

1st Addition Residential Remodeling may collect information you provide when requesting or receiving services, including your name, phone number, email address, project address, project details, photographs, communication preferences, appointment information, and records of communications with us.

How we use information

We use this information to respond to inquiries, evaluate projects, schedule appointments, prepare and deliver proposals, communicate about projects and payments, provide customer support, maintain business records, prevent misuse, and comply with applicable obligations.

Mobile information and SMS consent

Mobile phone numbers, SMS opt-in data, and messaging consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

We may provide information to service providers that help us deliver requested communications or operate our business, such as messaging, scheduling, email, hosting, and customer-management providers. These providers may use the information only to perform services for us. SMS consent is used only for the messaging program described in our SMS Terms.

When information may be disclosed

We may disclose information when reasonably necessary to comply with law, protect safety or rights, investigate fraud or abuse, complete a business transaction, or work with contractors and providers supporting the services you requested. The mobile-information limitation above continues to apply to marketing and promotional use.

Choices and retention

You may decline optional SMS consent and still request services. You may opt out of SMS at any time by replying STOP. We retain information only as reasonably needed for the purposes described here, our business records, and legal obligations.

Security

We use reasonable administrative and technical safeguards designed to protect personal information. No storage or transmission method can be guaranteed completely secure.

Contact us

Questions or privacy requests may be sent to brandon@1stadditionremodeling.com or made by calling 570-216-8231.

1st Addition Residential Remodeling
Kunkletown, PA 18058